We want you to be happy with your results, so we have created a careful, meticulously planned approach to set expectations, ensure clarity, and build a collaborative relationship along the discovery journey.
1
Initial Contact
The research process typically begins with an email from the client, providing basic information about their ancestors and outlining the objectives they wish to achieve.
2
Clarification & Communication
This initial exchange is usually followed by a series of emails to clarify details. If necessary, a brief introductory video call via Zoom or another platform may be arranged to further discuss the project.
3
Assessment & Quotation
Once the goals are clearly defined and the case has been assessed, the researcher provides the client with a detailed price quote, including a transparent explanation of what can realistically be achieved.
4
Agreement & Commencement
Upon agreement on the scope, terms, and cost of the research, the researcher begins the initial phase of the genealogical investigation.
5
Ongoing Updates
The client is kept informed of the research progress through regular email updates.
6
Delivery of Results
Upon completion, the findings are delivered to the client either in a summary email or as a comprehensive written genealogical report, depending on the mutually agreed format.